General Pest FAQ:

If it rains on the day of treatment, will it wash all the insecticides away?
No. We use the most advanced external control agents such as ‘Biflex Ultra’. This low toxic but effective insecticide is insoluble and will not be leached away by rainfall or watering of gardens.

If it rains after treatment, will it weaken the residual effect of all areas treated?
No. Approximately 95% of any home treated is not even accessible to the rain. (internal of home/ building, kitchen cupboards, roof void, garage, sub-floor area, outbuildings, sheds, under eaves etc.). With regards to external garden areas, please see answer of previous question.

What’s the difference between the products you use and the products I can get at the grocery store?
We do not treat the homes of our customers with cheap off brand products. Our customers appreciate the fact that we take pride in offering only the best. Our products last longer in the environment. Our products are allowed to be stronger. Our products are designed to take care of the root of the problem, not “just the ones you see.”

Are the chemicals you use safe?
Yes they are all environmentally friendly and registered chemicals for public use. The range of products we use today are derived from natural sources or synthesized from natural derivatives.

A lot of the new generation products target parts of the insect biology that mammals either are not susceptible to, or at least our level of tolerance is far superior to the insect.  So by careful selection we can reduce the impact of our treatments on you, your family and your pets.

I have pets, what do I have to do to keep them safe?
Make sure their food and water bowls are removed during spraying and animals are kept away from the building when treatment is being done.

Do I have to leave while you carry out the treatment?
This depends on the pest being treated.  Generally you don’t even have to leave the premises unless you are concerned.  Our techniques are very localised and the technician will advise you where and when you can enter.

Treatments that involve applying pesticides into the atmosphere or fine mists (such as flea treatments) will require you to leave the premises for a short period of time.

Where do you treat?
That really depends on the pest.  All our treatments focus on the places where the particular pest will breed, hide or feed.  In the majority of cases internal treatments are kept well away from contact with you.  If you are concerned, our Pest Control technician can explain what will be done in your home before he starts.  In most cases, treatments can be slightly modified if you have any major concerns.

Do I have to take everything out of my cupboards?
The only things we ask you to do is to remove and cover open food packets.  Our techniques are designed to carefully target specific areas, and we use special covers where required. You are always welcome to discuss your special situation with the friendly staff at the time of booking or your technician prior to commencing the treatment.

Do you work on weekends?
Yes, we certainly can by appointment. However weekends are quite popular and are booked out fast.

After Treatment FAQ:

How long before I can come back inside?
Generally speaking, once any liquid treatment has dried it is safe to enter the area that has just been treated.

Do You offer a Service Warranty?
With pest control, you cannot always find every nook and cranny that the pests are hiding.  We design our treatments to try and stay one step ahead of the pests, however you can’t always second-guess nature.

We offer a 6month warranty for residential general pest treatments and 3month warranty for commercial general pest treatments.

I still see pests!
It takes time to flush out pests from the cracks, crevices and wall voids. Our products are designed to actually let the bugs survive for a time, usually 7-10 days before they become active. This allows the product to be shared among other members of the nest. That way we treat the disease and not the symptom.

How can I help control the Pests?
Keep it clean! All pests are after 3 things: food , shelter and warmth. Keeping both the inside and outside of your home tidy is the first step of controlling your pest problem.

How often should I have a treatment?
Normally a treatment is only required every 6 – 12months. However each situation is different and depending on the severity of infestation you may need additional treatments.

Timber Pest FAQ

Why are annual Timber Pest Inspections so important?
Australian Standards recommend a timber pest inspection at least every 12 months – but more frequently in higher risk regions.

Building practices over the last 20 years (slab-on-ground, pine frames & trusses etc), have to a large extent allowed termites to have the ‘upper hand’ in the battle against termite ingress to premises. Post-construction factors like landscaping often add risk.

What is not evident today, could become evident tonight or tomorrow. The common textbook term is that termites forage “randomly and continuously”.

For this reason, qualified, skilled and experienced Timber Pest Inspectors will find that much can change on a site, even of over 3 month period. In fact, some homes have such a high combination of risk factors that we recommend inspections every 3 months.

I’ve found Termites, What do I do?
1. Don’t disturb them – and if possible try to put things back the way they were.
2. Don’t panic – termites will not cause major damage overnight.
3. Don’t try to spray them with a pressure pack or use other chemicals on them.  This will have a very limited affect, and can scare them off for a while making it a lot more difficult for an expert to help you assess the situation.
4. Contact us and we will have a timber pest expert call out to see you.

Is a termite treatment expensive?
We will beat any written quoted price by 10%

Termites are considered one of the most destructive pests to your home or structure. Prove Pest Control provides thorough Termite inspections with state of the art Termite Control Procedures which include:

  • Termite Dusting
  • Termite Baiting Systems
  • Termite Liquid Barriers
  • Termite Inspections
  • Ongoing Termite Management Programs

Proven Pest Control only uses highly trained Termite Inspectors and Operators to carry out all of our Termite control work. Our Termite Inspectors use the knowledge of basic construction elements, the environmental requirements for Termite survival and the behaviour of Subterranean Termites to identify and solve your Termite problem.

We give you all the relevant Termite Control procedures and you can decide from our recommendations what procedure best suits your needs.